Now that you’ve implemented a great PPM tool, you’ve no doubt collected and analyzed every piece of data you could get your hands on. You’re making smarter decisions about what work to do, and who should be doing it. You’re seeing improvements, but you must continue to think about the next challenges that your PMO will tackle.
The world around your PMO is constantly evolving. Market conditions are ever changing, which lead to updates in the organization’s strategic plan. Your PMO needs to anticipate those changes and have a clear plan for balancing the portfolio when the need arises. This may require tough decisions to delay, postpone or cancel previously approved projects. This constant review of the strategic alignment of the portfolio is only one way that the PMO will evolve. As the organization executes on the processes you develop, lessons will be learned.
A major theme throughout PMI’s Project Management Body of Knowledge is progressive elaboration: progressive elaboration of the scope management plan, progressive elaboration of the requirements management plan, even progressive elaboration of the process improvement plan. Progressive elaboration and repetition will give you special insight to where your processes are successful and where they could use some work. Since repeating a process that isn’t meeting your needs in some way would take a special kind of insanity, the next logical step is to focus on process improvement. Hopefully some of the data you’ve collected includes lessons learned. Documenting lessons learned for each project, including what worked and what didn’t, responsible parties and recommendations for improvement, will give you something to measure and analyze.
The same way that you perform progressive elaboration of your processes, you need to progressively elaborate your PMO, or mature. Your PMO needs to be ready to take advantage of these changing conditions and lessons learned and adjust your vision and roadmap accordingly.
Annually, bi-annually, or anytime your organization updates their strategic plan, follow the 6 step process that we’ve outlined in this blog series:
1) Getting Started
2) Develop a Vision
3) Develop a maturity roadmap
4) Implement tools
5) Analyze data
You want to ensure that your PMO is always aligned with the organization’s strategic goals, that you are continually providing more value, that your current toolset meets the needs of the organization and that you are taking all of that data you are collecting and using it to make data driven decisions to make the organization better.